Earlier this afternoon, Terri Schultz, Senior Vice President of Disney Vacation Club, sent an email to all DVC Members to convey more information as they prepare to welcome guests back later in June.
In her message, Schultz conveyed further operational adjustments that were being implemented as part of the resorts reopening. These include enhanced cleaning measures, including specific adjustments to cleaning for appliances and dishware in Disney Vacation Club villas. High traffic areas will see increased cleaning and sanitization, as well as new hand-sanitizing stations in various key areas throughout the resorts. Physical distancing will also be implemented in public spaces, including restaurants, pools, shopping areas, and more.
DVC Members and guests will be asked to wear face coverings in all public areas of the resorts. Those visiting will also be encouraged to utilize online check-in and use cashless payment options as much as possible.
Schultz confirmed in her message that no reopening plans have been determined at this time for The Villas at Disney’s Grand Californian Hotel & Spa as well as Aulani, Disney Vacation Club Villas, Ko Olina Hawai’i.
Perhaps the most notable part of this message was that Disney Vacation Club would be extending their temporary policies regarding expiring vacation points:
- “April, June and now August, September and October 2019 Use Year points that are set to expire in 2020 and that were used for reservations during the closure period will be extended for one year from the current expiration date.”
- “April, June and now August, September and October 2018 Use Year points that were banked into 2019 Use Years and used for these reservations will now all expire November 30, 2020.”
- “This temporary policy only includes expiring points that were used to book a stay arriving between March 12 and the end of the closure period and that involve a reservation cancelled after February 29.”
Terri Schultz concluded her message with the following:
“All of us at Disney Vacation Club thank you, not only for your patience and understanding but for the many well wishes we’ve received during our closure. The reopening of these resorts is an encouraging step forward, and our Cast couldn’t be happier to welcome you home. To borrow words from a familiar tune, there’s a great big beautiful tomorrow, and tomorrow is just a dream away!”