On January 1, 2022, Disney Vacation Club made the “official” switch to digital membership cards. All blue card-carrying members saw their physical cards expire on December 31, 2021. If you are unsure how to obtain your digital card, you can view Paul’s step-by-step guide here. At the beginning of January, many Cast Members were still lenient with accepting the expired membership card for discounts and entry into the EPCOT member lounge. But as January went on, digital membership proof became a requirement. Those who are entitled to direct benefits should display DVC Y on their digital membership. Non-qualifying digital cards display DVC ND. This is the cast members’ queue whether to provide discounts or other benefits to these members.
What’s Going On?
Unfortunately, the switch to digital credentials has not been smooth sailing for all members. A number of people are currently stuck with the wrong affiliations, displaying a DVC ND instead of a DVC Y. This is affecting grandfathered-in members (resale members with blue cards prior to any restrictions) and even some direct owning members who also own restricted resale contracts. Many are sharing their frustration over on DISboards and social media groups.
I spoke with a DVC owner named, Scott Junken, who is dealing with this glitch. He let me know that after several phone calls and chats with member services the continued response is it is a known glitch that is being worked on. At first, members contacting member services were told the fix would be completed by the end of January. However, it is now March and they are unfortunately still working on it with no time of resolution now. DVC has not officially announced they are working on the glitch. However, those calling and asking member services are disseminating the information themselves.
What is the Solution?
The solution being provided is for those affected to print a copy of their blue card. This can be found in their online membership account. An online copy will have an expiration date of 30 days from the day of access. Therefore, if this issue persists, you will have to print a new card every 30 days. The main issue with this temporary solution is that not all cast members at both Disney World and Disneyland have received proper communication regarding accepting printed cards as credentials for direct owners. This means members are having to (hopefully politely) challenge cast members when they are turned down for using their discounts. Or they have to go without discounts. This is not an ideal situation for those trying to enjoy their vacation and use their membership for the extras they are currently entitled to.
We are hoping that a solution can be reached regarding this issue soon so that members are provided with the correct affiliations and don’t have to explain themselves every time they try to use their membership card.
Let Us Know Your Thoughts.
Let us know in the comments what you think of the new Digital DVC Membership Card and if you had any issues with it. Stay tuned to DVC Fan for updates on all things DVC!