After multiple user issues over the past few weeks, Disney Vacation Club has elected to temporarily remove the two-factor authentication process for Member login. In an email sent a short time ago, Disney Vacation Club stated:
Dear Disney Vacation Club® Member,
Previously, we notified you of an upcoming change to how Members access their Membership accounts on www.disneyvacationclub.com. During this transition, we learned that one aspect of the process was not working the way we originally intended. Therefore, we have made the decision to revert to the previous login process, and plan to implement additional enhancements in the coming months.
We appreciate your understanding and will continue to provide updates on our efforts.
Sincerely,
Disney Vacation Club
Multiple Members have reported over in the DVC Fan Facebook Group that the new process actually would allow you to bypass the password process and access your account by two-factor authentication only.
Two-factor verification is a preventive measure to stop unauthorized access to your DVC account. This extra step helps to ensure that only DVC Members can access their accounts and prevents unauthorized users from gaining access.
Stay tuned to DVCFan.com for more information, and be sure to join in the conversation over in the DVC Fan Facebook Group!
Disney’s IT for customers breaks/ is broken. We’ll, heck that’s new and different!
I actually laughed out loud when I read the email. They can’t even manage MFA for the website. I guess our dream of an app is still far in the future.
So funny. What they’re really saying is that, as usual, they have the worst IT department in the entire Fortune 500 and that requiring 2-factor for every single sign in, something your bank doesn’t even do, is ridiculous for a web site that just reserves your vacation. I’m sure the wave of complaints on the first day caused them to pull the whiny little Gen Z’er that suggested this nonsense into the CIT’s office and ask why they did that.
The problem is obvious. They are still using the computers in the picture.