Jambo House Villas: Where We Have Been in the #Jambogate Saga and Where We Are Now

For those of you following the story on the reopening of Animal Kingdom Villas-Jambo House, you are not alone in wondering if this is the last we will hear from (what the DVC Fan Facebook Group has deemed) #Jambogate. For those with reservations at the resort, it has been one roller coaster of a ride to figure out where you will be sleeping at night once you arrive. While speculation has turned us to wonder many things (like if LeBron James would be overlooking the savanna from his Grand Villa), most evidence pointed out that Jambo House is a mixed-use resort with DVC making up a very small portion. It would not be financially viable to open up Jambo House for what is basically one floor. Oddly enough, that seems to be exactly what Disney is doing on July 10th.

In case you missed it, here is a timeline of events from when we first noticed something strange going on with Jambo House reservations up to what we currently know.

May 27, 2020: Disney announces they will reopen DVC resorts at Walt Disney World on June 22, 2020. Vero Beach and Hilton Head are to open June 15, 2020, and no plans regarding Grand Californian or Aulani are mentioned. Nothing is singling out Jambo House in this announcement.

June 6, 2020: Disney publishes a list of the DVC resorts reopening along with the amenities that will be available at each resort. Jambo House is noticeably absent. Member Services begin confirming to guests that Jambo House will not reopen June 22 with no known re-opening date. Some members begin to call and move their reservations.

June 10, 2020: Four short days later, Jambo House reservations go back live on the DVC member site with large amounts of availability beginning June 22 and onward. Member Services gives mixed responses on reopening possibilities and dates. Some members begin to rebook the resort.

June 17, 2020: DVC confirms through an announcement on their website that Jambo House will not open June 22, and instead, guests with affected trips will be moved to Kidani Village. The statement claims that as the volume as reservations increase over time, inventory will begin to include Jambo House. No re-opening date is given. Some members with earlier reservations are moved to Kidani. The ability to book Jambo House beginning June 22 still remains active on the member site.

June 21, 2020: Disney begins to make announcements regarding the reopening of other resorts. Among the list, Animal Kingdom Villas-Jambo House is slated as reopening July 10, 2020. It is to be noted that the list explicitly lists the resort as the villas, not the hotel side.

June 24, 2020: Jambo House Villas are quietly removed from Disney’s reopening list, leaving many guests scratching their heads.

June 26, 2020: An announcement currently up on the DVC site lists Animal Kingdom Villas-Jambo House as reopening July 10, 2020. However, the only amenity opening with the resort is the Uzima Pool. Everything else, including dining, will resume with the rest of the resort, which has no current reopening date. Guests are encouraged to use the amenities at Kidani Village.

As it stands now, it appears that Animal Kingdom Villas-Jambo House will reopen on July 10th with the DVC villas only. Dreams Unlimited Travel Agent, Elaine Edwards has confirmed for me that she is unable to book any of her clients for the hotel side of Jambo House and will not be able to until Disney announces an opening.


It seems Disney has had a difficult time figuring out what to do with Jambo House and I’m not entirely sure this is the last we will see from the #Jambogate saga. What seems most disheartening is not the fact that Jambo House may not open, it’s the lack of clear communication to both members and the member service agents fielding the phone calls on the subject. Regardless, Paul and I have a reservation for Jambo House at the beginning of August and I am feeling hopeful we will be able to enjoy one of our beloved home resorts. Tell us what you think in the comments about the opening of Disney’s Animal Kingdom Villas-Jambo House and how it has affected your DVC travel plans!

11 thoughts on “Jambo House Villas: Where We Have Been in the #Jambogate Saga and Where We Are Now

  • June 30, 2020 at 9:09 am
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    Amy & Paul- I enjoy your write ups- keep up the insatiable appetite to know more!

  • June 30, 2020 at 9:16 am
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    No wonder I have a headache! We have a DVC Jambo reservation at the end of July. Member Services says they don’t know when Jambo DVC will open and imply that it is dependent on whether they need the availability to fill DVC reservations, and they keep offering to move us…

  • June 30, 2020 at 9:17 am
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    if closed, you may get an upgrade some place else.

  • June 30, 2020 at 9:19 am
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    DVC is a shambles. I was sold magical holidays for my family for years to come…..now I can’t even buy a ticket to the parks for my Xmas vacation (booked 7 months ago). By the time I can, will there be any park passes left It must be some kind of sad joke.

    FOR CRYING OUT LOUD DVC……SAY SOMETHING !

    • June 30, 2020 at 1:02 pm
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      My sentiments exactly. We’re in the same boat with our October trip. At the beginning of all this, DVC sent an email addressed to “our treasured members.” At the time, I thought it was kind of touching. Now I see it as a sick joke. I don’t think any of us are feeling very treasured at this point.

  • June 30, 2020 at 9:28 am
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    I went to make a reservation this morning (6/30/20) for a stay at AKV (home resort), starting on May 30, 2021. Jambo House was available but I could not reserve (or wait list) Value Level. I mention this because at 7am (when I thought I could book), Value was available. At 8am (when I actually could book and did), Value was not available for booking and wait list.

    • June 30, 2020 at 11:24 am
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      People book values for low point cost. Then call or get contacted to get moved to Kidani with no extra point cost. Maybe even an upgrade if studio isn’t available.

  • June 30, 2020 at 9:32 am
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    Where in the world is everyone going to eat? I could imagine Sanaa booking up quickly and how about qs lunch? Won’t the pool bars get crowded?

    • June 30, 2020 at 11:26 am
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      The Maji pool bar menu only has four items on it! I can see food/pizza delivery services wetting some business! And a lot of trips to Disney Springs.

  • June 30, 2020 at 7:10 pm
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    We had a studio booked at Jambo for June 26th. We were never contacted, and after 2 hours on hold just showed up at the gate. They directed us to Kidani. The front desk had to call over to Jambo and have them cancel so they could rebook us at Kidani. It took a while, but the front desk was gracious, amazing, and treated us very well. We weren’t disappointed. That being said. It was a packed resort, the pool was always super busy, and food was minimal at best. They need to open the Mara when they open the jambo pool. The front desk did tell us they will only use Jambo as overflow for DVC if they need to, but fill up Kidani first. They do need another pool to social distance properly.

  • July 2, 2020 at 10:27 am
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    I wonder if the Uzima Pool bar will be open when the Uzima Pool opens on 7/10? We have a room in Jambo DVC in August and we WANT to stay in Jambo because it will be much less crowded. It would just be nice to at least have the pool bar open…

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