Bill Diercksen has been announced as the new senior vice president and general manager for Disney Vacation Club. Here is today’s announcement from Thomas Mazloum, President of Disney Signature Experiences:
“Hello DVC Members!
It is my pleasure to announce that Bill Diercksen, a longtime leader with Disney, has been promoted to head up Disney Vacation Club as its new senior vice president and general manager. He follows in the footsteps of Terri Schultz, who many of you have gotten to know and who has done a tremendous job of leading the team.
Terri, I’m pleased to say, is moving into another very important role within our organization, serving as senior vice president of Commercial Strategy for all of our Disney Signature Experiences businesses, including DVC. Her extensive background in operations, strategic planning and finance makes her an ideal executive to lead this significant body of work as we grow and innovate in the years ahead.
I’ll tell you that Bill is an extraordinary leader as well – and no stranger to Disney Vacation Club. He is the perfect person to usher DVC into the future. A 20-year Cast Member, Bill most recently served as vice president of finance for our Disney Signature Experiences portfolio of vacation experiences after working for several years as a director at Disney Vacation Club. Some of you may have spoken to Bill at the annual condominium association meetings, aboard the Member Cruises and at Moonlight Magic events, where he has always enjoyed meeting with Member families.
Bill is very passionate about DVC and is absolutely dedicated to delivering the most magical Member and Guest experiences while bringing new perspectives and creativity to our organization. I know that he will continue to chart a course for success at DVC and build on the many strides that Terri and the team accomplished over the past few years.
Thank you for allowing Disney Vacation Club to serve you and to be a part of your lives. We appreciate you and your families and can’t wait to welcome you home soon.
With gratitude and excitement for the future,
Thomas Mazloum
President, Disney Signature Experiences
Let us know your thoughts in the comments! Are you happy with this change of leadership at the top of Disney Vacation Club? Do you think we will see good things related to DVC with Diercksen at the helm?
Stay tuned to DVC Fan, the DVC Fan Facebook Group, and The DIS for reactions and more information as it becomes available!
Hopefully Bill will give more than lip-service to his grossly underappreciated membership.
Hopefully he can restore some trust in DVC.,and protect WHAT few perks we have left.
I met Terri. Very nice person. But sad she did not leave any lasting impression at all on DVC. Almost like a ghost in the night that never happened.
It appeared to me that under Terri members were generally disappointed with her leadership. If I read the email correctly she is got a promotion and will still have her stamp on DVC and all other signature experiences. I don’t see this being a good thing for DVC members.
We are the forgotten ones. Very few perks. They figure we are a sure thing. Tickets are out of control. So the trips by dvc will be less.
Members feel less appreciated than at any point in the past and service levels have sunken to unacceptable levels. The last several years have been rough for DVC. It seems there is nowhere to go but Up from here so let’s hope we go there!
Bill Diercksen’s work experience (from LinkedIn) shows all his positions in the past 25 years were in finance. Doesn’t sound like someone who will be focused on anything except cutting costs (and perks).
I understand that we are going through tough times, but it seems like you don’t want middle class people coming to your parks anymore.
Terri essentially was promoted for her work to keep members calm while they lost benefits and costs rose. This does not bode well for the future as new VP or not, all will still be under her watch.